About Products
When will the products that are out of stock arrive ?
For restock inquiries, please provide the product model number via our [contact] page. We'll notify you via email once the product is available.
What if the delivered products are damaged or insufficient ?
Please contact us immediately. After confirmation, we will deal with it.
Do products come with a guarantee?
Please consult [warranty policy].
About Delivery
Which express is it?
We choose a reliable shipping company based on your area to ensure your parcel arrives safe and efficiently.
Can the delivery time and address be changed?
Unfortunately, we cannot change the shipment once the product is en route.
About Return& Exchange
What should I do if I want to return the products?
Please visit our returns page.
What should I do if I want to cancel the orders?
We regret to inform you that once a shipment is underway, modifications cannot be made.
Warranty Claims for Quality-Related Issues
Unconditional 7-Day Money-Back Guarantee